I am a big fan of Agile methodology, but I use tools from waterfall project management with the methodology, such as project charters. It...

Whether issued by an auditor or a customer, responding to a corrective action is often a chore. Even those who embrace continuous...

Seeing waste in the manufacturing process can be as simple as observing the process. Spaghetti diagrams and value stream mapping help...

I am often criticized for wanting to solve problems with software or IT solutions. I jump too quickly to "there's an app for that" for...

I had a conversation recently with a colleague about process accountability. We discussed a process that involves doing research to...

The recent storm in Texas left millions without power and water, for nearly a week. "I had to melt snow in my bathtub to have water to...

Defects happen. Usually, the part gets tagged and set aside to deal with later. Eventually there is a pile of parts, covered in dust,...